When should I expect my order?

When you order an item in our online store, you will receive an email when the item ships with a projected delivery date.  Once the order is shipped, you will receive a shipping confirmation email. Select the Track Shipment link provided in the email to receive the most up-to-date shipping information 

Track Your Order

Most packages arrive on time. Orders sometimes show up after the estimated delivery date. Possible reasons for late delivery include the following:

• Incorrect address
• Missing apartment, building, floor, or unit number
• Severe weather conditions
• International customs procedures

Please note: when your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.